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Online course

Framed, not defined: an audio course on talking across the generations

We are framed by our generation, not defined by it. This audio course takes Alastair Greener's five principles for stronger intergenerational relationships and makes them a habit, one principle a week for five weeks, in short episodes you can listen to on the way to work.

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71%of Gen Z find it easier to communicate with people closer to their own age, against 36% of Baby Boomers and 39% of Gen XCommunication Habits and Preferences 2024
48%of all people aged 16-plus say the sameCommunication Habits and Preferences 2024

Many of us find it easier to talk to people our own age. This course is about the conversations that take more effort: with the new starter, the senior colleague, the teenager at the kitchen table or the grandparent on the phone.

What you will practise

Alastair's five principles come from the final chapter of his book, and they work in both directions. They apply as much to a grandchild talking to a grandparent as to a manager talking to a new starter.

  1. Week 1: Be curious

    Ask about the other person's experience and what matters to them, before you decide you already know.

  2. Week 2: Listen

    Give people your full attention, let them finish, and think about what they meant before you reply.

  3. Week 3: Don't judge

    Notice the snap judgements we all make about someone's values or work ethic from their age, and ask another question instead.

  4. Week 4: Don't compare

    Retire "in my day" and "your generation", and look for what each generation brings.

  5. Week 5: Accept we are all different

    No generation's way of doing things is the right one. Respect the differences and adapt to the person in front of you.

How it works

  • Short audio episodes on a private podcast feed, so the course plays in the podcast app you already use.
  • A welcome before the first week, and a closing episode that turns the five principles into a plan for the month after.
  • A one-page practice sheet with each episode, with one thing to try before the next.
  • Stories from the Generationally Speaking podcast, where Alastair has talked with guests aged from 15 to 90.

Who it is for

Anyone who works or lives alongside people of other generations: team members, managers, parents and grandparents. It suits readers of the book who want to put it into practice, and audiences who have heard Alastair speak and want more.

The course deals with everyday conversations. Managers who want to change how a whole team works, from feedback to onboarding, will find that in The generational advantage.

About Alastair

Alastair Greener FPSA is President of the Professional Speaking Association UK and Ireland for 2026 and the author of Generationally Speaking: How to bridge the generation gap and communicate with confidence (Right Book Press, 2025), a Business Book Awards 2026 finalist. He spent 16 years as a cruise director with Princess and Cunard, heading an entertainment department of 90-plus people. Since January 2025 he has hosted the Generationally Speaking podcast, with guests aged from 15 to 90.

Frequently asked questions

When does the course open?

There is no date yet. Everyone on the waiting list will hear first, and the size of each list helps decide which course Alastair makes first.

How much will it cost?

The price will be set before the course opens, and the waiting list will hear it first.

Can I buy it for my team?

Yes, it is planned for teams as well as individuals. Tick My team or organisation when you join the list and say roughly how many people it is for.

Do I need to have read the book?

No. The course stands on its own, and it sits well alongside the book.

Is the outline final?

Not yet. It is the plan for the course, and what people on the waiting list say they want will help shape it.

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