Online course
The generational advantage: a course for managers of multigenerational teams
A course for line managers that turns the ten workplace strategies in Alastair Greener's book into weekly habits. Agree a channel for each kind of message, give feedback at the rhythm each person has chosen, keep new starters past their first 90 days and mix teams on purpose.
In the 2023 study, more HR managers had changed their own style than said their organisation had. This course is a way for an organisation to take that step together, starting with the people who manage teams every day.
The six modules
What the data says about your team
How thinking and behaviour at work vary with age, how to tell a pattern from a stereotype, and how to manage your own assumptions. 75% of UK workers say thinking and behaviour at work vary by age; 51% name communication styles as the main difference.
The channel charter
Which channel for which message, agreed with the team and written down. 37% of Gen X send emails several times a day, against 10% of Gen Z.
Feedback that fits
Feedback at the rhythm and in the form each person has chosen, followed by a written recap. 45% of Gen Z workers prefer weekly performance feedback, and 41% of UK workers receive less feedback than they want.
The first 90 days
Onboarding that keeps the promises made at interview. 81% of Gen Z workers aged 18 to 27 want career advancement, against 20% of Baby Boomers and 33% of Gen X.
Tangled teams and mutual mentoring
Mixing project teams on purpose, and pairing people of different ages to teach each other. 59% of Gen Z have used AI platforms such as ChatGPT, against 48% of Millennials and 13% of Baby Boomers.
Keep people informed
Transparency from management, the harder conversations, and how to tell whether anything has changed.
How it works
- Six video modules with Alastair, using the charts from his research and stories from the Generationally Speaking podcast.
- A template with each module, from a team channel charter to an onboarding plan, so every manager finishes with something to use the following week.
- Modules short enough to fit into a working week, for managers to take at their own pace.
- Places for whole management teams, so everyone works from the same charter.
Who it is for
Line managers and team leaders, and the HR and learning teams who support them, in organisations where several generations work side by side. The course deals with communication and everyday management habits. It does not cover employment law.
Built from
The course follows the ten strategies in chapter 20 of Alastair's book, Generationally Speaking, and the work findings of two UK studies owned by his company, Present Yourself Ltd: Communication Habits and Preferences 2024, a survey of 4,067 people, and the Generations in the Workplace Study 2023, which asked more than 100 HR managers in Britain about the generations at work.
About Alastair
Alastair Greener FPSA is President of the Professional Speaking Association UK and Ireland for 2026 and the author of Generationally Speaking: How to bridge the generation gap and communicate with confidence (Right Book Press, 2025), a Business Book Awards 2026 finalist. He spent 16 years as a cruise director with Princess and Cunard, heading an entertainment department of 90-plus people, and is a senior journalist and presenter for Business Reporter, with 500-plus business leader interviews.
Frequently asked questions
Can we buy places for all our managers?
Yes. The course is planned for organisations, with places for whole teams of managers. Tick My team or organisation when you join the list and say roughly how many managers it is for.
When does the course open?
There is no date yet. Everyone on the waiting list will hear first, and the size of each list helps decide which course Alastair makes first.
How much will it cost?
The price will be set before the course opens, and the waiting list will hear it first.
How is it different from Alastair's workshops?
It covers the same ground in a form managers can take in their own time. For a keynote or workshop with Alastair in person, see keynote speaking and consultancy and workshops.
Is the outline final?
Not yet. It is the plan for the course, and what people on the waiting list say they need will help shape it.
Be first to hear when the course opens
Join the waiting list