Gen Z at Work, Retention, Engagement, and the Real Cost of Ignoring It

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Patrick Quinton-Smith joins Alastair to dismantle myths about Gen Z at work and focus on what actually improves retention, performance, and engagement.

They explore coaching as a high-ROI investment, the unintended damage of poorly designed hybrid work, and why early-career development needs urgent rethinking as AI reshapes entry-level roles.

Podcast highlights
  • Employer-funded coaching that genuinely worked
  • The hidden cost of attrition
  • Creating reasons to come in, not rules
  • Hybrid work without managers present
  • AI’s impact on “starter jobs”
Patrick Quinton-Smith Takeaways:
  • Relationships drive retention
  • Presenteeism no longer equals productivity
  • Leaders need retraining before young workers do
  • Generational gaps widen when ignored
 
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